Letter: Wimborne TIC - The Council should have surveyed tourists
IN response to the article re closure of the TIC in your magazine of 23rd August, I find it somewhat baffling to understand what a survey of local people has to do with tourist information. Being a mere mortal, I would have conducted a survey of the tourists for whom the facility is intended, and at the same time ascertained how many of them had smart phones, and what service the TIC gave them that a smart phone cannot.
No doubt a very long list including answering questions!
Wimborne is, unlike many other towns and cities which have TIC's, singularly fortunate in having at least 13 tourist attractions to cater for all ages within easy reach of the town.One day is not enough to visit all our attractions.
The excellent staff in our TIC are able to give advice, leaflets and answer questions on the following, The Minster, Priest's House Museum and Garden, The Model Town, Walford Mill, the Tivoli, Honeybrook Farm, Kingston Lacy, Alice in Wonderland, Aviation Museum, Knoll Gardens, The Castleman Trail and the banks of the Stour and Allen rivers. As well as guidance re accommodation, suitable eating establishments, hostelries and local maps.
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How many other towns have anywhere near this selection?
Leaflets are invaluable for the visitors to browse at their leisure-often the time when discussions take place and itineraries are planned.Our tourists include many, if not a growing majority of that much feared by politicians the 'grey majority'.
These are people who holiday all year round and have time to extend the traditional holiday period to avoid school holidays. Many of these people have no wish to possess or use smart phones or apps, preferring to enjoy life devoid of these unnecessary appendages.
Mr Farmer stated that 'we want to support tourism in East Dorset'.
May I suggest the word need instead of want as the main industry in the south west is tourism.
Speaking from personal experiences my husband and I, when visiting towns and cities with TICs, find their services invaluable for guidance on how to gain the best experience from our visits.
Without exception the staff are extremely helpful.
Our TIC in Wimborne is, dare I say, the best one we use, because as well as it's primary function of providing tourists with info. it is an invaluable source of help for local people re changing bus timetables, booking coach and entertainment tickets and other services not available on apps.
The hub of our local tourist trade is the TIC -rather like a wheel, if you remove the hub the wheel collapses.Remove the hub at your peril.