Cold caller warning from Dorset Trading Standards

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Tuesday, January 22, 2013
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PEOPLE are being urged to think twice about sharing personal information with cold callers following a spate of nuisance calls across Dorset and Somerset.

Ivan Hancock, Trading Standards manager at Dorset County Council said, although many cold calls are not fraudulent, all should be treated with caution.

  1. telephone

    Dorset and Somerset residents are being warning about sharing personal information over the phone

"Calls that come out of the blue should always be treated with suspicion. Cold calling by phone, email or at the door is the most likely source of a scam. At the most innocent, they are a shot in the dark from companies trying to get claims work or up-front payment," he explained.

Mr Hancock's advice is not to respond to cold callers and to be wary about passing on bank details.

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"If you are suspicious, just put the phone down," he said.

"If you require a service or have a legitimate reason for making a claim, the best thing you can do is select a company for yourself and make a decision based on recommendations of friends, family or colleagues."

Dorset pensioner Evelyn Fidler said she was contacted this week by a company offering information on an insurance claim following a reported accident in her home. There had been no accident and Ms Fidler put the phone down on the caller.

"Unfortunately, some people may be more trusting and fall for this sort of thing," she said.

Trading Standards recommends contacting the Telephone Preference Service on 0845 0700707 or online at www.tpsonline.org.uk. Information on dealing with bogus callers can be found on the Action Fraud website www.actionfraud.police.uk

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